Crash Pads 2500 Portland ZUNE PROBLEMS! PLEASE HELP!?

ZUNE PROBLEMS! PLEASE HELP!? - crash pads 2500 portland

OK, so I have the 80GB Zune, which has serious problems. I will try to go into great detail, but a few months ago he began to remove all my music after random. (There were more than 2,500 songs on the fly, as well as) video and images, and there are only 3, like artists in it! .. Then when I did not add things work, and added that only if some of my things. I tried everything. but nothing worked. and now when I connect the Zune to your computer, it starts to sync, but never equaled only about 3% is, then, and ends with the message "Please your Zune is not responding . disconnect, reboot, then try again. To set, press and hold the Back button while pressing the top of the Zune platform. "Then I will follow what I says to do, and this happens only once. EVERY TIME! I must have tried like 100 times to date! I am so frustrated and I need my Zune for a long trip on Saturday ..
PLEASE HELP. any advice would be appreciated
So, I need the help of the Zune / I endorse what you ask e-mail about the problem .. ?
"Thank you --